This blog explores strategic approaches dealers can adopt to uplift their customer service standards, the transformative impact of technology on customer experiences, and effective techniques for gauging and enhancing customer satisfaction.
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This blog explores how dealers, whether they currently have rental fleets or are considering adding them, can use these short-term engagements to cultivate enduring brand loyalty and establish a distinctive value proposition.
Building Brand Loyalty with Rental Equipment: Bridging the Short Game with the Long Game Read more
In the ever-evolving landscape of modern business, one constant remains: change is inevitable. This is particularly evident in how equipment and technology have revolutionized multiple industries. For equipment dealerships, understanding these changes isn’t just beneficial; it’s crucial for survival and growth. This blog post delves into the lessons learned from these changes and how they can be applied to improve your dealership operations and profitability.
Lessons from Changing Equipment & Technology in Multiple Industries Read more
In the highly competitive equipment industry, dealerships always look for innovative ways to maximize profits, enhance operational efficiency, and foster customer loyalty. One such innovation that’s significantly impacting this Dealership focus is 360 from VizaLogix.
Boosting Equipment Dealerships Success by Utilizing Connected Asset Data. Read more
In the rapidly evolving digital landscape, businesses constantly seek innovative ways to enhance operations, improve customer service, and optimize training programs. One such innovation that has gained significant traction is Augmented Reality (AR)-based remote assistance. But what exactly is it, and how can it be used for corporate training?
Leveraging AR-Based Remote Assistance for Corporate Training Read more
The Augmented Reality (AR) market is on an unprecedented growth trajectory, with projections indicating it will surpass a staggering $48.6 billion by 2025. This exponential growth is fueled by the transformative impact AR is having across various industries, particularly in the equipment service sector.
Augmented Reality: A Game-Changer in the Service Industry Read more
No one wants to work for free – and why should you? Your expertise is valuable and should be compensated as such. Tethr It understands your expertise is one of your greatest assets – and
How To Make Money on Service Phone Calls Read more
No longer is it necessary to take a call over the phone, drive out to the scene, assess the situation and hopefully be able to address the issue appropriately on that first visit. This process
How Remote Inspections Are Changing The Working World Read more
It’s a common situation in many industries: Experienced technicians are retiring without capable replacements ready to step in. The shortage of qualified technicians is a real concern for many companies who rely upon their expertise
How Tethr It Extends Careers of Technicians Read more
Most of us – from children to grandparents – have used video apps such as Facetime and Skype to add a visual element to our business and personal conversations. Some may wonder if these type
Tethr It Now – It’s Not Your Father’s Video-Sharing Platform Read more
Tethr It is changing the way original equipment manufacturers (OEMs) provide support to both end-users and dealership technicians. How? By putting technical experts directly in contact with those who need assistance with their machinery. Whether
How Tethr It Now is Changing The Face of OEM Customer Service Read more
It’s not science fiction anymore: Technology has moved from the computer screen to the job site. Advancements such as augmented reality (AR) have enabled experts sitting at a desk from anywhere in the world to
Technology Revolutionizing The Field Service Industry Read more