Tethr It Now is the fastest and easiest way to add inbound and outbound video calling as part of your multi-channel support solution.
Connect directly with your customers in real time. No app, log-in, or meeting notice required.
Tethr It Now hosts a variety of intuitive features to improve your agency’s multi-channel product and customer support departments.
Customer and product support representatives can initiate a video chat session with customers without an app from either party. When an inbound call requires visual support, it’s a simple two-step process.
Tether It Now integrates with the leading customer service platforms and hardware. If you don’t see your platform listed, contact us and we can seamlessly integrate with your contact center solution.
Tether It integrates with the leading customer service platforms and hardware. If you don’t see your platform listed, contact us and we can seamlessly integrate with your contact center solution.
Tether It Now is the fastest and easiest way to add outbound and inbound video calling as part of your multi-channel support solution.
No app, log-in, or meeting notice is required.
Natural Language Processing (NLP). Sounds complicated, right? Not when paired with Tethr It Now.
NLP captures and analyzes human conversations that take place between parties. Together, Tethr It Now and NLP can dramatically improve customer satisfaction without any added effort. Results include:
Tethr It Now hosts a variety of features to improve your agency’s multi-channel product and customer support departments
Remote support via a dedicated cloud-based video system
Web-based support on all devices without any specialized apps
Multi-party conference calls without the need for licenses
Create a video repository for training and troubleshooting
Collaborate on-screen in real-time for a visually supportive experience
Tethr It Now integrates with most ERPs and CRMs, including Intellidealer
Connect with multiple support specialists when solving customer issues
Record and access support call data with Natural Language Processing (NLP).
TESTIMONIAL
"Tethr It Now offers a quick and effective “real-time” opportunity to discuss failures in the field. The “hands-on” training with our technicians can be done via video and be just as effective as actually being on-site.”
Mike Rzeszotarski
NPK Construction
At VizaLogix, we believe it shouldn’t be difficult or expensive to provide your field service and customer support teams with tools that empower them to solve problems quickly and efficiently.
Whether you are in the middle of improving your services operation or just thinking about starting, the VizaLogix team can help ensure you are positioned to improve your multi-channel product and customer support and drastically reduce Mean Time To Repair (MTTR).
Get in touch to learn more. No obligations. No strings attached. No hidden surprises.
