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Deliver unparalleled support with TethrIt Now

Vizalogix TethrIt Now integrates augmented reality (AR) and video technology, enabling food & beverage industry businesses to remotely guide individuals through complex tasks with real-time video tech support and AR overlays, ensuring efficient communication and collaboration while increasing productivity.

Deliver unparalleled support
with TethrIt Now

Vizalogix TethrIt Now integrates augmented reality (AR) and video technology, enabling food & beverage industry businesses to remotely guide individuals through complex tasks with real-time video tech support and AR overlays, ensuring efficient communication and collaboration while increasing productivity.

Connect directly with your customers in real-time

Connect with customers effortlessly through video chat without the need for apps. With just a two-step process, initiate a video chat session on any device by simply sending a hyperlink via SMS or email. Deliver best-in-class visual customer service instantly.

Boost time and cost savings as well as customer satisfaction

34%

Reduction of unproductive
truck rolls

51%

Reduction of time and costs when training new technicians

32%

Reduction in service agents required to run support programs

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Boost time and cost savings as well as customer satisfaction

34%

Reduction of unproductive truck rolls

51%

Reduction in time and costs when training new technicians

32%

Reduction in service agents required to run support programs

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With TethrIt Now, you will be able to:

Reinforce and Improve Customer Service:
Deliver exceptional customer service and foster loyalty by guiding customers through troubleshooting steps and resolving issues remotely.

Verify Issues Before Dispatching Technicians:
Avoid unnecessary technician visits by verifying the problem remotely, saving time and resources.

Reduce Labor Hours Waste:
Optimize efficiency by eliminating the need for multiple on-site visits, reducing travel time and costs.

Monetize Tech Advice:
Create a new revenue stream by offering remote technical advice as a service, capitalizing on your expertise and knowledge.

Increase Billable Hours:
Extend your service offerings and increase billable hours by providing remote assistance, even without physical presence.

Enhance Customer Experience:
Provide a seamless and convenient experience for your customers by leveraging advanced remote assistance technology, resulting in higher satisfaction levels.

Effortless Integration

TethrIt seamlessly integrates with top customer service platforms and hardware. Even if your preferred platform is not listed, our dedicated team provides seamless integration with your contact center solution.

Unlock the Power of Natural Language Processing (NLP)

Natural Language Processing (NLP) might sound complex, but when combined with TethrIt Now, it becomes a powerful tool for enhancing customer satisfaction effortlessly. NLP captures and analyzes human conversations, enabling remarkable benefits such as:

Rapid Answers:
Subject matter experts can find answers to questions more quickly, ensuring efficient problem resolution.

Root Cause Identification:
Leaders can quickly identify the root causes of business challenges, leading to targeted improvements and streamlined operations.

Profitable Customer Insights:
Discover your most profitable customers and the reasons behind their loyalty, enabling you to tailor your strategies and provide exceptional service.

Streamlined Order Requests:
Identify and process order requests rapidly, boosting operational efficiency and ensuring prompt fulfillment.

Unleash the Power of TethrIt Now for Unprecedented Customer Interactions and Business Success.

TethrIt Now Features

Remote Video Support

Remote Visual Support

Remote support via a dedicated cloud based video system

Web-Based Platform

Web-based support on all devices. No app download needed

Multi-Party Calling

Multi-party conference calls without need for licenses

Video Library and Database

Video Database

Create a video repository for training and troubleshooting

AR support platform

AR Annotation & Pointer

Collaborate in real-time for a visually supportive experience

ERP & CRM Integration

integration with most ERPs and CRMs, including Intellidealer

Multi-Party Conferencing

Connect with multiple specialists when solving customer issues

Call Recording & NLP

Record and access support call data with NPL

Our Partners

BOSCH