Power Smarter Sales & Service with VizaLogix
At Vizalogix, we empower Equipment Dealers and Field Service Operations with easy-to-use, easy-to-deploy software solutions. Helping increase parts & labor sales, optimize technical support, and enhance customer engagement, leading to increased efficiency, revenue and unrivaled customer satisfaction.
Comprehensive Equipment Management Software for OEM and Dealers
At VizaLogix, we empower Equipment Dealers, OEMs and Field Service Operations with easy-to-use, easy-to-deploy software solutions. Helping increase parts & labor sales, optimize technical support, and enhance customer engagement, leading to increased efficiency, revenue and unrivaled customer satisfaction.
Trusted by Industry Leaders
Boost Dealer Productivity with Advanced Equipment Management Solutions
Remote Support Revolutionized
• AR-Enabled Tech Support:
Harness the power of augmented reality to guide users through complex tasks with precision.
• Tech to Tech Support & Collaboration:
Enable real-time collaboration from anywhere, enhancing problem-solving efficiency & knowledge sharing.
• Instant Connectivity:
Begin support sessions quickly via SMS, with no app downloads or complicated setups.
Field Service Reimagined
• On-Demand Service:
Enable customers to request service via an app, eliminating wait times & increasing efficiency.
• Parts Verification:
Ensure the right parts are always used with real-time availability & verification checks.
• Seamless Service & Rapid Repairs
Connect technicians, parts, inventory and intelligent dispatching in a single cloud-base solution.
Centralized Asset Intelligence
• Monitor every Lease/Rental machine:
Enhance equipment uptime and customer satisfaction with 24/7 asset health monitoring.
• Simple CRM view
Integrate data from multiple assets, regardless of the manufacturer, into a single platform.
• Operational Insight
Predict asset breakdowns before they occur, increasing your parts and labor opportunities.
News & Stories
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Industry Veteran to Lead Marketing Efforts and Drive Customer Acquisition
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VizaLogix is happy to announce that Jonathan Brown has joined the team as our New Director of Sales, starting . Jonathan brings over twenty... -
Our latest blog post explores how dealers can leverage new technologies and government infrastructure investments to not only weather the Global Equipment Industry Downturn but... -
Volvo Construction Equipment (Volvo CE) has taken a 22% ownership stake in VizaLogix, a US-based software-as-a-service (SaaS) company specializing in digital, brand-neutral solutions for machine... -
This blog explores strategic approaches dealers can adopt to uplift their customer service standards, the transformative impact of technology on customer experiences, and effective techniques... -
This blog explores how dealers, whether they currently have rental fleets or are considering adding them, can use these short-term engagements to cultivate enduring brand...
Who we are
At VizaLogix, we change the way businesses and their customers connect. Our cloud-based software makes service operations more accessible for everyone involved by streamlining order workflows, simplifying communication, and enabling proactive support. Our core mission is to transform your service operations into a more profitable and predictable business unit. We provide cloud-based tools that streamline parts and labor sales processes and increase customer satisfaction through easy-to-use web-based tools. Through web-based and mobile applications, VizaLogix empowers you to deliver one-of-a-kind support experiences. Gain a competitive advantage by replacing outdated systems and workflows, and watch as customer loyalty and revenue grow.
Our solutions break down old barriers, such as slow dispatch & customer communication response times, manual data entry, and disconnected communication channels, making customer service and field service management more proactive, efficient, and connected through real-time data and intelligent workflows. VizaLogix is leading the way in using digital tools to improve your service operation today and keeping it ahead of the field.
FAQ (Frequently Asked Questions)
Discover how VizaLogix’s cutting-edge solutions can revolutionize your equipment management and support operations. Our FAQ section covers key topics like AR support for equipment dealers, real-time service scheduling, and remote visual assistance for IT and cybersecurity firms. Dive in to learn about the benefits of our advanced technologies, streamline your operations, and enhance customer satisfaction. Whether you’re interested in improving service efficiency or integrating with CRM systems, our FAQs provide all the answers you need. Read on to explore how VizaLogix can elevate your business.
- VizaLogix provides equipment management software solutions designed for equipment dealers and field service operations. Their services include AR-enabled tech support, on-demand service scheduling, parts verification, and centralized asset intelligence.
- Augmented Reality (AR) support helps guide users through complex tasks by enabling real-time collaboration and connectivity without needing app downloads or complicated setups.
The “Technician Now” solution includes on-demand service, parts verification, and seamless service and repair operations by connecting technicians, parts, inventory, and dispatching in a single cloud-based platform.
- VizaLogix enhances equipment uptime through 24/7 asset health monitoring, which integrates data from multiple assets into a single platform for predictive maintenance and operational insights.
VizaLogix serves multiple industries including equipment dealerships, cybersecurity & IT, manufacturing, food & beverage, healthcare, and HVAC.