You’ve seen it before.
A tech walks in late from a job that should’ve started two hours earlier. The service board is already full. Someone just spotted an engine fault on a customer machine — but no one’s quite sure who’s following up.
The problem isn’t your team. It’s the gaps between what you know, what’s urgent, and who’s doing what.
But what if that gap could close automatically?
The Machines Are Talking — You Just Need to Listen
Most dealerships already have the data: fault codes, run hours, usage spikes. But it’s often buried in telematics platforms or spreadsheets that only get checked when someone remembers.
That’s where Equipment Lead Management comes in.
It connects to your machines — any make, any model — and flags the units that need attention:
- High-hour alerts
- Repeat fault codes
- Patterns in downtime
No need to sift through data. The platform brings the right leads to the surface so your team can act in time — not after the fact.
Turning Data into Action: Technician Now in Motion
Identifying an opportunity is one thing. Acting on it is another.
Once a machine is flagged, Technician Now bridges the gap between insight and action.
- The right tech gets the job — automatically.
- They get the info on their phone — instantly.
- Progress updates are shared in real time.
No delays. No confusion. No chasing.
What It Looks Like Day-to-Day
Here’s a simple picture:
- A customer’s dozer hits 1,200 engine hours.
- The system flags it.
- A technician is assigned, dispatched, and on the way — before the customer even calls.
It’s not magic. It’s just the right tools working together.
Why It Matters
For most service departments, delays don’t come from a lack of effort — they come from a lack of visibility.
This setup — Equipment Lead Management + Technician Now — isn’t about working harder. It’s about giving your team what they need to work smarter, with fewer handoffs and faster turnarounds.
Want to see how it fits into your shop?
We’re happy to walk you through how it works — no slides, no sales pitch. Just a look at how other dealers are using it to save time and stay ahead of the next job.