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- Most dealerships don’t need to be convinced that they’re losing time and money — they feel it every day.The harder question is: Where exactly is...
- Walk into most dealership offices, and you’ll see a familiar sight:Phones ringing, whiteboards covered in notes, people scrambling to get the day’s work done. It feels...
- Think about your dealership on a busy day.Your team’s juggling dispatch requests, service timelines, follow-ups, and inspections — all across different systems. Now ask yourself:How much...
- You’re following up on leads. Dispatching techs. Logging inspections. Trying to keep tabs on service requests, paperwork, and customer expectations. But here’s the question:Are all your...
- Over the last few years, on‑demand service platforms have changed how customers expect to book and manage service.Whether it’s a ride‑share, grocery delivery, or equipment...
- When we think about the impact of on‑demand service apps, the focus is usually on customers booking jobs somewhere else.But there’s another shift happening —...
- In today’s service industry, the way customers book jobs is changing fast.On‑demand service apps — similar to how ride‑share apps changed the taxi industry —...
- Your competition isn’t across town anymore. It’s in your customer’s pocket. In the past, winning a service job meant being faster, more responsive, or slightly more...
- You probably didn’t notice it. There wasn’t a warning. No complaint. No missed call.But one of your customers needed service — and booked it somewhere else. Not...
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Right now, equipment owners are booking service with other providers—without calling, emailing, or filling out a form. They’re just… gone. No alert. No heads-up. And by the...
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You’ve seen it before. A tech walks in late from a job that should’ve started two hours earlier. The service board is already full. Someone just...
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If you’ve worked in equipment sales, service management, or dispatch, you’ve probably felt the same frustration: You know there’s a service opportunity out there — a...