Right now, equipment owners are booking service with other providers—without calling, emailing, or filling out a form.
They’re just… gone.
No alert. No heads-up. And by the time you realize it, the job’s already done—by someone else.
🚨 Welcome to the New Normal: On-Demand Service
Platforms like Heave are reshaping the service game. With a few taps, customers can schedule service straight from their phones. One review puts it simply:
“They came through huge… everything happened in the app.”
There’s no friction, no back-and-forth. Just a technician, assigned and en route.
If your shop still relies on callbacks, manual scheduling, or long quote approvals, you’re not just behind — you’re bleeding jobs in silence.
What That Means for You
- You’re missing revenue — without a trace.
- Your customers are leaving silently — because someone else made it easier.
- Your competitors look faster, sharper, and more professional.
Technician Now: Your Response to On-Demand Expectations
You don’t need to rebuild your ops. You just need the right tool to meet modern customer expectations.
Technician Now is that tool.
It puts customer communication, quoting, scheduling, and dispatch in one place—on demand.
How it works:
✅ Customers get quotes and updates by text or email
✅ Approvals trigger instant scheduling
✅ Technicians are dispatched with all job info in hand
It’s fast, it’s professional, and it’s what today’s equipment owners expect.
A New Standard, Already in Motion
What used to take days—phone tag, quote delays, missed calls—now takes minutes.
While you’re figuring out who to assign, someone else already has the job.
🗣 “By the time I approve the quote, the tech is already headed my way.” — Equipment Owner, Midwest
It’s Not Too Late — But It’s Close
This isn’t about change for change’s sake. It’s about protecting what’s yours.
Because the next time your customer needs service… they might not call you at all.
📅 Book a demo now
Reclaim the service jobs you’re losing silently.