Tethr It is changing the way original equipment manufacturers (OEMs) provide support to both end-users and dealership technicians. How? By putting technical experts directly in contact with those who need assistance with their machinery. Whether the job site is on the other side of the county or other side of the world, Tethr It virtually…
Tethr It is changing the way original equipment manufacturers (OEMs) provide support to both end-users and dealership technicians.
How? By putting technical experts directly in contact with those who need assistance with their machinery. Whether the job site is on the other side of the county or other side of the world, Tethr It virtually places experts where their knowledge is needed – at the machine.
Equipment manufacturers can use Tethr It’s video-calling platform to help troubleshoot technical problems experienced by both end-users and technicians. Tethr It opens up the possibilities of customer service capabilities through its visual and interactive features including:
Tethr It was developed to drive efficiencies and cost savings by relaying technical expertise to those who need it in remote work environments. All of these features work toward that goal, helping vastly improve technical support solutions for manufacturers in the following ways:
Can your technical support area benefit from Tethr It? Getting your team set up on Tethr It is simple, quick and straightforward. To learn more, schedule a 30-minute demo by calling us at 540-682-2657 or completing a form online.
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